Check out our 10-step process for servicing your high-speed handpiece
or download a copy of our 10-Step
Process Brochure.
| 1.
Schedule a Free Pick Up |
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- Discuss the pßroblem you are having
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| 2.
Look Up the Warranty Information |
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- Using our customized warranty tracking software, we determine
if the handpiece is still covered under our repair warranty.
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| 3.
Diagnose the Problem |
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- Test water spray, chuck strength and turbine
- Test for air leaks
- Check fiber optics
- Look for any cracks or dents
- Ream head if applicable
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| 4.
Disassemble the Handpiece if applicable |
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- Remove all moving parts and components
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| 5.
Clean the Handpiece |
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INTERNAL CLEANING
- Clean all components using proprietary cleaning techniques
- Remove all debris including rust from the drive air tube, exhaust
tube and chip air and chip water tubes
- Clean internal head
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EXTERNAL CLEANING
- Clean head and remove dents when necessary
- Clean and polish external shell and fiber optic ports
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| 6.
Check Impeller and Spindle for Wear and Nicks |
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| 7.
Test for Concentricity |
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The concentricity gauge allows
Hayes technicians to prevent bur deflection from exceeding .0011
inches, which reduces stress and potential damage to the handpiece
turbine.
- Perform concentricity tests using proprietary equipment called
a concentricity gauge
- Maintain International Standards Organization (ISO) standards
of .0011 inches or less of total indicator run-out (TIR)
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| 8.
Overhaul Handpiece and Reassemble |
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- If the turbine is rebuildable, we rebuild it with premium parts
and bearings to O.E.M. standards
- If the turbine failed chuck strength and/or concentricity tests,
we install a replacement turbine
- Inspect and repair water spray to ensure proper atomization
- Check water and chip air tube
- Replace O-rings
- Replace fiber optics if necessary
- Replace end gasket if applicable
- Rethread if applicable
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| 9.
Test Torque, RPM and Noise |
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| 10.
Deliver the Handpiece and Review Maintenance Procedures with your
Staff |
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- Discuss maintenance for high-speeds, low-speeds, swivels, scalers,
fiber optics, and attachments
- Review different types of lubricants and cleaners
- Check air pressure for each handpiece
- Review different types of autoclaves and related procedures
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Locations
